Updated February 6, 2023

Privacy Policy

Please read Valo Health, Inc’s Web­site Pri­va­cy Pol­i­cy Notice Care­ful­ly before Access­ing or Using this Website


This Web­site is owned and oper­at­ed by Valo Health, Inc. (“Valo,” Us,” We”). Valo rec­og­nizes the val­ue of infor­ma­tion to achiev­ing our mis­sion and the impor­tance of pro­tect­ing the per­son­al data entrust­ed to us. 

This Pri­va­cy Notice pro­vides you with infor­ma­tion about our prac­tices relat­ed to the col­lec­tion, use, dis­clo­sure, reten­tion, and oth­er pro­cess­ing of per­son­al data obtained through your use of this web­site. We inform you about how you may con­tact us or make requests regard­ing per­son­al data we may process about you, where applicable.

Per­son­al Data We Collect

To max­i­mize your expe­ri­ence and allow you to access spe­cif­ic con­tent or fea­tures of our web­site, we may col­lect infor­ma­tion about you, includ­ing, for example: 

  • Your IP address
  • Infor­ma­tion about your vis­its to our website
  • How long you have accessed our web­site pages 

We use this infor­ma­tion to secure our web­sites, net­works, sys­tems, and oth­er assets, improve our web­sites, and for oth­er legit­i­mate busi­ness purposes.

You may also pro­vide infor­ma­tion to us direct­ly, and in some cas­es, we may request infor­ma­tion about you, for example: 

  • Con­tact infor­ma­tion, such as your name, postal address, e‑mail address, tele­phone number
  • Oth­er infor­ma­tion as nec­es­sary to respond to or ful­fill your requests

Where required by law, we will ask for your con­sent before col­lect­ing this type of per­son­al data.

Shar­ing Per­son­al Data

We may share per­son­al data with third-par­ty ser­vice providers that per­form cer­tain func­tions on our behalf, sup­port our oper­a­tions, or part­ner with us in research, mar­ket­ing, or oth­er legit­i­mate busi­ness activ­i­ties. In these cas­es, we will require such third par­ties to pro­tect your per­son­al data and only treat the per­son­al data we share or dis­close to them in accor­dance with this Pri­va­cy Notice. 

As exam­ples, we might engage:

  • Tech­ni­cal sup­port services
  • Main­te­nance services
  • Research & Data Ana­lyt­ics sup­port services
  • Mar­ket­ing and Com­mu­ni­ca­tion sup­port services
  • Insur­ers and Pro­fes­sion­al Advisors
  • Ser­vices relat­ed to Human Resource oper­a­tions and management

We may also dis­close per­son­al data as required to com­ply with applic­a­ble legal and reg­u­la­to­ry requirements.

In the event of a busi­ness trans­ac­tion such as an acqui­si­tion, merg­er, sale, divest­ment or oth­er change in con­trol of Valo or our asset(s), in total or in part, we may dis­close or trans­fer per­son­al data about you as part of the trans­ac­tion. In the event of such a trans­ac­tion, the acquir­ing enti­ty will be required to treat the per­son­al data in a man­ner con­sis­tent with this Pri­va­cy Notice.


Although we can­not guar­an­tee the secu­ri­ty of activ­i­ties, trans­mis­sions or com­mu­ni­ca­tions con­duct­ed over the inter­net, we have tak­en com­mer­cial­ly rea­son­able phys­i­cal, tech­ni­cal, and admin­is­tra­tive secu­ri­ty mea­sures to pro­tect per­son­al data col­lect­ed and used as described in this Pri­va­cy Notice. We take infor­ma­tion secu­ri­ty seriously.

Per­son­al Data of Children

Our web­sites are not direct­ed at and are not intend­ed for chil­dren under the age of 13. We do not know­ing­ly col­lect infor­ma­tion from vis­i­tors to our web­sites in this age group. 

We encour­age par­ents to speak with their chil­dren about their use of the inter­net and the infor­ma­tion they dis­close to or make avail­able through web­sites. Any­one under 13 years old should seek a par­ent or guardian’s per­mis­sion pri­or to using our site or dis­clos­ing any per­son­al data to Valo.

Cook­ies & Web Technologies 

A cook­ie is a small data file that a web­site can place on your computer’s hard dri­ve, where your inter­net brows­er files are kept. Cook­ies are used to help us make your expe­ri­ence and inter­ac­tions with our web­sites more effi­cient and eas­i­er for you by remem­ber­ing things like your lan­guage, dis­play and oth­er set­ting pref­er­ences. For more infor­ma­tion about cook­ies and how to man­age, block and delete them, please vis­it: http://​www​.allabout​cook​ies​.org.

Cook­ies may be placed on your com­put­er by us and by third par­ties with whom we have a rela­tion­ship, such as web ana­lyt­ic ser­vices and adver­tis­ing net­work ser­vices. These cook­ies can help us to share con­tent from our social media sites, gain help­ful insights about how our web­sites are used, and how we can improve your expe­ri­ences and inter­ac­tions dur­ing your vis­its to our websites.

You can change your brows­er set­tings to man­age cook­ies based on your pref­er­ences. How­ev­er, if you choose to mod­i­fy your brows­er set­tings, lim­it or reject cook­ies, you may not be able to inter­act with our web­sites in the same man­ner and the site’s func­tion­al­i­ty may be dimin­ished or disabled.

Do Not Track

Our web­site does not rec­og­nize or respond to do-not-track sig­nals, even when you have enabled do-not-track mech­a­nisms on your inter­net browser. 

This means that under cer­tain cir­cum­stances, we may be able to iden­ti­fy you when you vis­it our web­site. For exam­ple, we may be able to link infor­ma­tion about you relat­ed to your pre­vi­ous vis­its to our web­site, depend­ing on whether our web­site cook­ies from ear­li­er vis­its are still stored on your com­put­er. For more infor­ma­tion about do not track sig­nals, vis­it: www​.allaboutd​nt​.com.

Oth­er Websites

We may pro­vide links to oth­er web­sites from time to time, for the con­ve­nience of our vis­i­tors. Valo does not endorse, nor are we respon­si­ble for those oth­er websites. 

Please be advised that this Pri­va­cy Notice does not apply to your use of those oth­er web­sites. We encour­age you to review their applic­a­ble pri­va­cy notices, poli­cies, terms of use, and oth­er rel­e­vant doc­u­men­ta­tion, to under­stand how they col­lect, use and pro­tect per­son­al data.

Social Net­works

This site may use social plu­g­ins (e.g., the Face­book Like” but­ton) to enable you to eas­i­ly share infor­ma­tion with oth­ers. When you vis­it our web­site, the oper­a­tor of the social plu­g­in may be able to place a cook­ie on your com­put­er, enabling that oper­a­tor to rec­og­nize indi­vid­u­als who have pre­vi­ous­ly vis­it­ed our site.

If you have pre­vi­ous­ly logged into the asso­ci­at­ed social media web­site (e.g., Face­book) before brows­ing on our web­site, the social plu­g­in allows that social media web­site to receive infor­ma­tion about your vis­it to pages on our web­site. The social plu­g­in may col­lect this infor­ma­tion for any such vis­i­tors who have logged into social net­works, regard­less of whether they specif­i­cal­ly inter­act with the plu­g­in on our web­site (e.g., by click­ing Like” or Share”). The social plu­g­in may also allow the social media web­site to share infor­ma­tion about your activ­i­ties on our web­sites with oth­er users of the respec­tive social media website. 

For fur­ther details about the infor­ma­tion shared via a par­tic­u­lar social media plu­g­in, you should refer to infor­ma­tion pro­vid­ed by the respec­tive social media site and the social media site’s pri­va­cy statement.

Data Reten­tion

We retain per­son­al data for as long as need­ed to ful­fill the pur­pos­es for which it was col­lect­ed, or as required or per­mit­ted under applic­a­ble law.

Your Choic­es & Rights

Valo is com­mit­ted to respect­ing your choic­es about the use of your per­son­al data, and we will take rea­son­able steps to respond to and hon­or your requests to exer­cise your rights to access, cor­rect, delete or object to the use, dis­clo­sure or oth­er pro­cess­ing of your per­son­al data. In the event we are unable or pro­hib­it­ed from com­ply­ing with your request, we will inform you accord­ing­ly, with­in the time required under applic­a­ble law. 

How to Con­tact Us

If you have ques­tions about this Pri­va­cy Notice or our pri­va­cy prac­tices, or wish to sub­mit requests or exer­cise your rights regard­ing your per­son­al data as pro­vid­ed for by applic­a­ble law, please con­tact us through our con­tact us page, via email address: legal@​valohealth.​com or at the fol­low­ing mail­ing address:

Valo Health, Inc
Atten­tion: Legal Depart­ment
399 Boyl­ston St.
Boston, MA 02116